HOW VOICE MAIL CAN TURN OFF PROSPECTS
Some people apparently do not think before they record voice mail messages.
We are talking about the message prospects and customers hear when they place a call to a business or a sales person.
Last week my next-door neighbor called a bank (one of the largest banks in the U.S.) to inquire about the rates for refinancing his home mortgage.
The person he called was not available, so he ended up listening to her voice mail message, which was surprising.
After listening, he hung up and did not call back. Result? One lost customer. What happened? What was wrong with the message?
THE WORDS SHE USED
What drove this customer away?
One phrase at the end of the message.
The first part of the voice mail message was the usual.
"This is Mary Jones and I am not able to take your call right now. Leave your name and telephone number and . . . "
(This next phrase was the surprising part.)
" . . . I will call you back at my convenience."
At MY convenience?
So . . . when I get around to it?
She probably meant to say: " . . . at my earliest convenience."
She obviously did not listen to her message after she recorded it.
See more voice mail tips on this page.
ONE OF THE BEST VOICE MAIL MESSAGES
The day before the Virginia primary (U.S. Presidential election primary) I received one of the best voice mail messages I have ever heard.
It wasn't just the WORDS the caller used. It was the friendly tone of his voice that was impressive.
WHAT HE SAID(In a cheerful, upbeat friendly voice.)
"Hello and good morning! This is [his name] calling you on behalf of the [Presidential candidate's name] campaign. Since tomorrow is primary day in Virginia, I wanted to remind you to go out and vote and when you do, I hope you will vote for [Presidential candidate's name]. Have a great day!"
I saved that message and played it several times. He sounded like such a positive person!
And one other plus: He did not sound like he was reading from a script; just talking from the heart. Nice.
VOICE MAIL TIPS AND SCRIPTS Did you know there are four compelling ways to motivate prospects to return your calls? You will learn how in my newest e-book Voice Mail Tips and Scripts. Click here to find out more
AVOID THE PAIN of sourcing supplies or gathering information from among thousands of branded and compatible products, without access to updated, accurate compatibility information. AnswercCo has the solution for you. At Answerco you will get the comprehensive and flexible multi-supplier configurators to fit your needs. This is a must if you sell imaging supplies. 1 Year subscription, 1 user – $99.00 "BEST OFFER" Try a FREE Demo at www.answerco.com or 
ISSUE SPONSORS
Answerco.com, CoastCoast.com and
InkForYourPrinter.com
_____________________
Do You Sell
Imaging Supplies?
1 Year subscription
up to 10 users – $249.00
Call 214-267-9377
__________________________
ARE YOU EARNING WHAT YOU DESERVE?
Tired of fighting bumper to bumper traffic and not achieving your goals? Join Coast to Coast and set your own pace, your own hours and earn what you are really worth. Like Jennifer B. in Chatsworth , California who said:
“Since I began to work remotely with Coast to Coast the benefits are amazing! I get to set my own pace during the day, and I can be here for my family. I have grown in sales each year, and my sales and personal goals keep going up!”
If you are selling imaging supplies and are not earning a six-figure income, call Giuseppe at 800-223-8890 x 284 to find out what a career at Coast to Coast could do for you.
To find out more, Call Giuseppe at 800.223.8890
Ext. 206 or visit
Coast to Coast
_____________________
LOOKING FOR
PITNEY BOWES SUPPLIES?
Look no further than www.inkforyourprinter.com
Ink, Remanufactured Toner and Refilled Ink Jet Cartridges for your Postage Meter, Printer, Copier, and Fax machines. The best dollar value for your needed Laser and Ink Jet Cartridges. You get low prices and greatest value for your printing needs for hard copy. All products 100%guaranteed to your satisfaction.
Call (636) 677-1900
Toll-Free: 1-866-677-1900
or visit
www.inkforyourprinter.com
________________________
PUT YOUR AD HERE and reach thousands of opt-in subscribers every week!
Email Ann Barr or call
757.463.0924
_________________________